In fraudulent emails, website addresses may appear genuine on first sight, but if you hover your mouse over the link without clicking, it may reveal a different web address. Research emails may take you to a partner research company website but you will not be asked for any Internet Banking log on details. Financial Ombudsman, Financial Conduct Authority, etc). All links within our emails will go to a page on or to trusted Government regulatory websites (e.g. Internet Banking-related emails may also include your Internet Banking User ID. If you don’t yet have an account with us but we have your postal address details, we may use part of your postcode.

Where you hold an existing account with us, we will quote the last four digits of your account number, such as your current account, savings account or credit card. We will never use ‘Dear User’ or ‘Dear Valued Customer’. We will always greet you personally using your Title and Surname. Lloyds Bank does not control the content of third party websites linked to on this page. You can use it to check on an investment or pension deals to help you avoid scams. This is a government site that gives advice on how to stay safe online. They can stop fraudsters from using your details to apply for things in your name. The FCA is there to make sure banks work well so customers are protected and get a fair deal.ĬIFAS can help to protect your identity. Their role is to make sure banks act safely and reduce the chance of them losing money. UK Finance is there to support customers and to help make sure it's safe to bank. They offer advice on how to keep yourself and your devices safe from fraud. They help banks and other companies combat fraud. You can report a crime or get general advice from Action Fraud.

You can get straight forward, impartial advice on how to avoid scams from Take Five.

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