$sfbSession = New-CsOnlineSession -Credential $userCredential Open PowerShell or PowerShell ISE as an administrator and use these commands to connect to your tenant: Step 1: To connect to Skype for Business Online PowerShell, you’ll need to install the module first from Microsoft.

You may have 25 normalization rules per Dial plan. Before you proceed, make sure you plan out your rules for the numbers assigned to your organization, or example if you have multiple exchanges, you may have to use 5-digit dialing instead of 4-digit if the 6 th digit is the same. Once you assign your normalization rules, you can then assign the Tenant Dial plan to a user and test functionality. In overview, the steps you’ll be taking are first, creating a new Tenant Dial plan, then creating normalization rules to assign to that plan.

In this article, I’ll detail how to get connected to the Skype for Business Online PowerShell and then how to setup your dial plan and normalization rules. It is now possible in Skype for Business online to implement a tenant dial plan and normalization rules to allow users to use 4- or 5-digit dialing. However, some customers still have a front desk receptionist using a more traditional phone, like a Polycom VVX unit, and prefer to direct dial users. If you are migrating or have migrated your existing phone system to Skype for Business Online, usually you will start using the Skype for Business client to make and receive calls from your internal users simply by typing their name or SIP address into the search bar.

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